Frequently Asked Questions

To be eligible for a short-term payday loan through LendUp, you must be 18 years or older, a South African resident, have a valid and active ZA bank account, earn enough to repay the loan, and have a mobile phone number for contact purposes.

All loan applications are accepted through the LendUp website, where you can complete an online application process anytime. Apply now here.

Loan eligibility and requirements depend on lenders and could be different. However, you are generally required to submit your personal, banking, and income-related information.

Typically, you can borrow between R100 and R5,000, but it totally depends upon your lender and your ability to repay based on your income level.

You can apply for a new payday loan anytime, but your chances of approval are higher if you do not have active unpaid loans. It is recommended that you pay off your older payday loan first and then re-apply for a new one to avoid the debt cycle.

No, in most cases, LendUp supports a paperless loan process, with everything completed online with no paperwork involved.

Once your loan is approved, the lender directly deposits money to your mentioned bank account.

Usually, lenders send the money within 1 hour or the same day of loan approval. However, the timing could differ depending on your bank's processing system.

Yes, at LendUp, you can apply for a loan 24 hours a day, 7 days a week, including public holidays.

When your repayment date arrives, the lender will debit the loan due amount from the bank account where they deposited your loan. Ask your lender or check your loan contract for more details.

Yes, most lenders encourage and allow you to repay your loan earlier than the due date without additional fees or penalties.

If you cannot make your loan payment on time, immediately contact your lender and discuss the situation. In most cases, lenders have solutions.

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You can contact us, or please visit our FAQs page.