SASSA SRD R370 Grant Status Check

What is the SASSA SRD R370 grant?

The SASSA SRD R370 grant (Social Relief of Distress) is a monthly payment of R370 from the South African Social Security Agency. It is for adults who have no income and are not getting any other kind of financial support.

It was first introduced during the COVID-19 pandemic and has been extended every year since. The 2026 Budget confirmed funding for the SRD grant until 31 March 2027, with an allocation of R36.4 billion set aside for it. The amount has stayed at R370 per month for the third year in a row — there has been no increase.

Unlike the Older Person’s, Disability, or Child Support grants, the SRD grant does not pay on a fixed date. It is checked and paid every single month, which means your status can change from Approved to Pending to Declined depending on your circumstances that month.

What you need to check your status or apply

Keep these ready before you start — it saves you data and time:

13-digit South African ID number — exactly as it appears on your ID document or smart card.
The cellphone number you used to apply — your whole SRD record is linked to this number, not a new one.
Access to the internet, even a small amount of data (the site and WhatsApp option use very little).
Your banking details or retail payment method on file, if you are asking about a missing payment.

How to check your SASSA SRD status: step-by-step

Go to the official SRD portal at sassa.gov.za using your phone or a computer.
Click “Check Status.”
Type in your 13-digit ID number
Enter the cellphone number you used when you first applied.
Select the month you want to check, then submit.
Read your result — see the table below for what each one means and what to do next.

Other ways to check your status

If the website is slow or you are short on data, these alternatives work too:

Method	How to use it	Best for
SASSA website	srd.sassa.gov.za — enter ID and phone number	Full detail, including payment date
WhatsApp	Send “Hi” to 082 046 8553 and follow the prompts	Low-data users, quick checks
Moya App	Download the free, data-free Moya app, open the SASSA service	Users with no data bundle
USSD	Dial the SASSA USSD code from your registered number	Phones without internet access
Call centre	0800 60 10 11 (toll-free from a Telkom or Vodacom line)	If digital methods keep failing

SASSA SRD R370 payment dates: September 2026

The SRD grant has no single fixed payment date for everyone. Payments are released in batches after your monthly verification clears, usually starting from around the 18th to the 24th of the month, running through to month-end.

Grant type	September 2026 pay date	Notes
Older Person’s Grant	Wednesday, 2 September 2026	Paid first each month
Disability Grant	Thursday, 3 September 2026	Follows Older Person’s Grant
Child Support / Foster Care / Care Dependency	Friday, 4 September 2026	Paid together in the first week
SRD R370	From around 18 September 2026 (staggered)	Date is personal — confirm on your status page

These dates are drawn from published SASSA schedules and news reporting current as of this page’s last update. Dates can shift around public holidays or system delays — always confirm your own payment date on the official portal, since Lendup is not SASSA and cannot guarantee any date.

What your status result means

Status shown	What it means	What to do
Approved	You qualify for this month and a payment date will follow	Wait for your pay date, then check your bank or retailer balance
Pending	SASSA is still verifying your income, ID, or bank details	Check again in a few days; do not reapply
Declined	You did not meet the requirements for this specific month	Read the reason given, then use the appeal process below if you disagree
No Record Found	The ID and cellphone number entered do not match an application	Re-check for typos, confirm you used the same number you applied with

Common problems and how to fix them

Problem	Why it happens	How to fix it
Status says Pending for weeks	Monthly re-verification checks your bank, SARS, UIF, and NSFAS records — this can take time	Keep checking weekly; contact the call centre if it runs past a full month
Phone number “doesn’t match”	Your profile is tied to the number used at first application	Update your number on the SRD portal before checking again
Declined for “income above threshold”	A bank, SARS, UIF, or NSFAS record shows income near the R624 monthly limit (verify current threshold on the portal)	Submit an appeal within 30 days if you believe the record is wrong
No payment despite “Approved” status	Bank/retailer processing can take 1–2 working days after your date	Wait two to three working days, then confirm your payment details are correct
Card blocked or inactive	Postbank Gold Cards are being phased out in favour of the new Black Card	Swap your card for free at any Postbank branch with your ID

How to appeal a declined SRD application

If you believe your application was declined by mistake, you can ask SASSA to look at it again:

Go to sassa.gov.za and log in with your ID and phone number.
Look for the “Appeal” or “Reconsideration” option under your declined month.
Select the reason you believe the decision was wrong and submit any supporting information requested.
Appeals must generally be submitted within 30 days of the decision — don’t wait.
Check back for a response; processing times vary and are set by SASSA, not by this site.

Frequently asked questions

Why does my SRD status still say Pending?

Pending means your monthly checks against SARS, UIF, NSFAS, and your bank account have not finished. This is normal and usually clears within the month — reapplying will only slow things down.

Why do I get “No Record Found” when I check my SRD status?

This almost always means the cellphone number you entered doesn’t match the one on your original application, or there’s a typo in your ID number. It does not mean you were rejected.

When will I get my SRD R370 payment this month?

There is no single date for all recipients. Once your status shows Approved for the month, your personal payment date will appear on the portal, usually from around the 18th onward.

Is the SRD grant increasing from R370 in 2026?

No increase was announced in the 2026 Budget Speech. The grant remains R370 per month. Ignore any social media post claiming otherwise — always check the official SASSA channels.

Can I still apply for SRD if I already get another grant?

No. You cannot receive the SRD grant alongside another SASSA grant, UIF payments, or an NSFAS bursary or stipend.

What is the income limit for SRD in 2026?

Reported figures place the threshold at roughly R624–R628 per month from any source. Because sources vary slightly, confirm the exact current threshold on the official SRD portal before assuming you don’t qualify.

My Postbank card stopped working — why?

SASSA is phasing out the old Gold Card. Visit any Postbank branch with your ID to swap it for the new Black Card, free of charge.

Scam warning: protect yourself

SASSA will never ask you for your PIN, OTP (one-time PIN), or full banking password — by phone, SMS, WhatsApp, or email. Checking your status is always free.

Never share your PIN or OTP with anyone, even someone claiming to be from SASSA.
SASSA does not charge a fee to check your status, apply, or appeal.
Only use the official portal, sassa.gov.za, or the verified WhatsApp/USSD/Moya channels listed above.
Report suspected scams to the SASSA fraud line or your nearest SASSA office.

SASSA contact details

Channel	Details
Website	srd.sassa.gov.za
Call centre	0800 60 10 11 (toll-free)
WhatsApp	082 046 8553
General SASSA enquiries	0800 601 011

Related guides on Lendup

SASSA Old Age (Older Person’s) Grant: requirements and payment dates
SASSA Disability Grant: how to apply and check your status
SASSA Child Support Grant: amounts, requirements, and how to apply

Disclaimer

Lendup is an independent information website and is not affiliated with, endorsed by, or operating on behalf of SASSA or the South African government. All figures, dates, and eligibility criteria on this page are drawn from public SASSA statements and news reporting available at the time of writing and may change without notice. This page cannot expedite, influence, or guarantee the outcome of any application, status check, or appeal. Always verify current information, and complete any application or status check, directly on the official SASSA website at srd.sassa.gov.za or by contacting SASSA directly. Never submit your ID number, PIN, OTP, or banking details through any third-party website, including forms on this page.

Sandra Ti

Finance Journalist, Expert Reviewer
Sandra (Sandy) joined the RandHub in 2023. Previously, she worked with Loan Factory as a part-time freelance content writer. Sandra loves covering topics with adequate writing skills, including personal loans, credit cards, online loans, investment, and money management. She is very interested in writing for finance and wealth and always helps readers with her in-depth articles. Sandra loves and is passionate about educating young and middle-aged South African youngsters about saving money-saving things. She holds PhD in Finance from University of Johannesburg, South Africa.